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SiteGPT

Make AI your expert customer support agent

Introduction

It's like having ChatGPT specifically for your product. Instantly answer your visitors' questions with a personalized chatbot trained on your website content.

Maker Info

Bhanu Teja P 🪶

Categories

What is SiteGPT?

SiteGPT is an AI-powered customer support chatbot designed to provide personalized assistance on your website. It functions like a customized version of ChatGPT, trained specifically on your content to answer visitor inquiries instantly, 24/7. SiteGPT is easy to set up, supports over 95 languages, and offers a friendly pricing model as you scale.

SiteGPT's Core Features

  • Personalized Chatbot: Train the chatbot with your content to reflect your brand's voice.
  • Quick Prompts: Help users start conversations with pre-set questions.
  • Email Summaries: Receive daily summaries of chatbot interactions.
  • Escalate to Human: Seamlessly transition conversations to human agents when needed.
  • Lead Collection: Capture visitor details to generate potential leads.
  • Functions: Turn natural language commands into in-app actions.
  • Direct Integrations: Integrate with platforms like Crisp, Intercom, and Zendesk.

Who are SiteGPT's Target Users?

SiteGPT is tailored for:

  • Business Owners seeking to enhance customer service without increasing headcount.
  • Customer Support Teams looking to reduce response times and workload.
  • Marketing Professionals who want to capture leads through engaging conversations.
  • E-commerce Platforms aiming to improve customer experience and satisfaction.
  • SaaS Companies needing a scalable solution for handling user queries.

SiteGPT's Usage Scenarios

  • 24/7 Customer Support: A business uses SiteGPT to provide round-the-clock support, reducing wait times and improving customer satisfaction.
  • Support Ticket Reduction: A support team leverages SiteGPT to automate responses to common inquiries, decreasing the volume of tickets needing human intervention.
  • Lead Generation: A marketing team uses the chatbot to engage visitors and collect contact information for future follow-ups.
  • Personalized User Experience: An e-commerce store integrates SiteGPT to offer personalized product recommendations and assistance.
  • SaaS User Assistance: A SaaS company implements SiteGPT to provide instant help to users, improving onboarding and reducing churn.

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